Returns & Exchanges
At Youer, we want you to love every piece of your colorful gear, but we understand if things don't always fit perfectly. We offer a 30-day window for returns and exchanges on all unwashed and unworn items to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Package Your Gear
Place the items in their original packaging or a secure mailer, attach the prepaid label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
After our team inspects your returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing